Upheal vs Mentalyc
Two of the AI therapy scribes we track, compared on the dimensions that actually determine fit: clinical note quality, compliance, EHR integration and pricing.
Key takeaways
- Upheal starts at Free up to 10 sessions/mo; from $59/mo; Mentalyc starts at From $39.99/mo (intro tier).
- HIPAA: Upheal — Yes; Mentalyc — Yes.
- Note formats: Upheal — SOAP, DAP, BIRP, GIRP, Narrative, Custom; Mentalyc — SOAP, DAP, BIRP, GIRP, Narrative, Custom.
- Regions: Upheal — US, UK, EU, CA, ANZ; Mentalyc — US, CA.
Side-by-side
| Feature | ||
|---|---|---|
| Editorial score | 8.7 / 10 | 8.4 / 10 |
| Status | Hands-on tested | Hands-on tested |
| Starting price | Free up to 10 sessions/mo; from $59/mo | From $39.99/mo (intro tier) |
| Free tier | Yes | No |
| Free trial | — | 14 days |
| HIPAA + BAA | Yes | Yes |
| SOC 2 | Yes | Yes |
| GDPR | Yes | Partial |
| 42 CFR Part 2 | — | — |
| Note formats | SOAP, DAP, BIRP, GIRP, Narrative, Custom | SOAP, DAP, BIRP, GIRP, Narrative, Custom |
| Languages | 4 | 1 |
| Regions | US, UK, EU, CA, ANZ | US, CA |
| EHR integrations | 3 | 2 |
| Founded | 2022 | 2021 |
| HQ | Prague, Czech Republic · New York, USA | New York, NY, USA |
Upheal
Built for therapy from day one rather than retrofitted from a generic medical scribe. SOAP, DAP, BIRP, GIRP and a handful of therapy-specific templates ship out of the box, treatment-plan drafting is genuinely useful, and telehealth capture works inside the same browser session as the call. HIPAA-aligned with a BAA, audio is not retained by default once the note is generated, and the company states it does not train models on customer session data. Pricing is published and starts with a real free tier rather than a 7-day trial. The main trade-off is depth of EHR integration: writing back into SimplePractice / TherapyNotes is mostly copy-paste today.
Read the full Upheal review →Mentalyc
One of the longest-running therapy-specific scribes. Template library is the broadest we tested — couples, family, group, EMDR, CBT, DBT and standard SOAP/DAP/BIRP variants are all available without manual prompting. Note quality on talk-therapy sessions is consistent. HIPAA-aligned with BAA; audio handling and retention are documented. Telehealth capture works via browser extension and dictation. Pricing is published and there is a free trial; the lowest tier is more expensive than the Upheal entry point. EHR integration is still mostly export-based.
Read the full Mentalyc review →Bottom line
Pick Upheal if you need private-practice therapists who want progress notes in their preferred format with minimal cleanup. Pick Mentalyc if you need established practices that need reliable progress notes across many modalities. Verify on a live session before committing — both publish trials or free tiers worth using.
FAQ
Which is better, Upheal or Mentalyc?
On our editorial rubric, Upheal scores higher (8.7 vs 8.4). Best fit depends on your country, EHR, and budget — see the side-by-side table above.
Is Upheal cheaper than Mentalyc?
Upheal starts at Free up to 10 sessions/mo; from $59/mo; Mentalyc starts at From $39.99/mo (intro tier).
Are both Upheal and Mentalyc HIPAA-compliant?
Upheal's HIPAA stance is "yes"; Mentalyc's is "yes" as of our last verification.
Which note formats do Upheal and Mentalyc support?
Upheal: SOAP, DAP, BIRP, GIRP, Narrative, Custom. Mentalyc: SOAP, DAP, BIRP, GIRP, Narrative, Custom.
Do Upheal or Mentalyc integrate with SimplePractice or TherapyNotes?
Upheal has 3 published EHR integration(s); Mentalyc has 2. Most therapy scribes today use copy-paste rather than native write-back.