Upheal vs Freed
Two of the AI therapy scribes we track, compared on the dimensions that actually determine fit: clinical note quality, compliance, EHR integration and pricing.
Key takeaways
- Upheal starts at Free up to 10 sessions/mo; from $59/mo; Freed starts at $99/clinician/mo.
- HIPAA: Upheal — Yes; Freed — Yes.
- Note formats: Upheal — SOAP, DAP, BIRP, GIRP, Narrative, Custom; Freed — SOAP, DAP, BIRP, Narrative, Custom.
- Regions: Upheal — US, UK, EU, CA, ANZ; Freed — US, CA.
Side-by-side
| Feature | ||
|---|---|---|
| Editorial score | 8.7 / 10 | 7.9 / 10 |
| Status | Hands-on tested | Hands-on tested |
| Starting price | Free up to 10 sessions/mo; from $59/mo | $99/clinician/mo |
| Free tier | Yes | No |
| Free trial | — | 7 days |
| HIPAA + BAA | Yes | Yes |
| SOC 2 | Yes | Yes |
| GDPR | Yes | Partial |
| 42 CFR Part 2 | — | — |
| Note formats | SOAP, DAP, BIRP, GIRP, Narrative, Custom | SOAP, DAP, BIRP, Narrative, Custom |
| Languages | 4 | 2 |
| Regions | US, UK, EU, CA, ANZ | US, CA |
| EHR integrations | 3 | 2 |
| Founded | 2022 | 2022 |
| HQ | Prague, Czech Republic · New York, USA | San Francisco, CA, USA |
Upheal
Built for therapy from day one rather than retrofitted from a generic medical scribe. SOAP, DAP, BIRP, GIRP and a handful of therapy-specific templates ship out of the box, treatment-plan drafting is genuinely useful, and telehealth capture works inside the same browser session as the call. HIPAA-aligned with a BAA, audio is not retained by default once the note is generated, and the company states it does not train models on customer session data. Pricing is published and starts with a real free tier rather than a 7-day trial. The main trade-off is depth of EHR integration: writing back into SimplePractice / TherapyNotes is mostly copy-paste today.
Read the full Upheal review →Freed
Started as a primary-care scribe and now widely used by therapists. Note generation is fast (<60s typical), the editor is clean, and the BAA is signed on the standard plan. Therapy templates (SOAP, DAP, BIRP, intake) are available but more limited than Mentalyc. No free tier — flat $99/mo per clinician. Best fit for a solo clinician who values speed and simplicity over modality depth.
Read the full Freed review →Bottom line
Pick Upheal if you need private-practice therapists who want progress notes in their preferred format with minimal cleanup. Pick Freed if you need solo therapists who want a fast, low-fuss ambient scribe with a flat monthly price. Verify on a live session before committing — both publish trials or free tiers worth using.
FAQ
Which is better, Upheal or Freed?
On our editorial rubric, Upheal scores higher (8.7 vs 7.9). Best fit depends on your country, EHR, and budget — see the side-by-side table above.
Is Upheal cheaper than Freed?
Upheal starts at Free up to 10 sessions/mo; from $59/mo; Freed starts at $99/clinician/mo.
Are both Upheal and Freed HIPAA-compliant?
Upheal's HIPAA stance is "yes"; Freed's is "yes" as of our last verification.
Which note formats do Upheal and Freed support?
Upheal: SOAP, DAP, BIRP, GIRP, Narrative, Custom. Freed: SOAP, DAP, BIRP, Narrative, Custom.
Do Upheal or Freed integrate with SimplePractice or TherapyNotes?
Upheal has 3 published EHR integration(s); Freed has 2. Most therapy scribes today use copy-paste rather than native write-back.