Heidi Health vs Upheal
Two of the AI therapy scribes we track, compared on the dimensions that actually determine fit: clinical note quality, compliance, EHR integration and pricing.
Key takeaways
- Heidi Health starts at Free; from $99/mo (Pro); Upheal starts at Free up to 10 sessions/mo; from $59/mo.
- HIPAA: Heidi Health — Yes; Upheal — Yes.
- Note formats: Heidi Health — SOAP, DAP, BIRP, GIRP, Narrative, Custom; Upheal — SOAP, DAP, BIRP, GIRP, Narrative, Custom.
- Regions: Heidi Health — ANZ, UK, EU, US, CA; Upheal — US, UK, EU, CA, ANZ.
Side-by-side
| Feature | ||
|---|---|---|
| Editorial score | 8.3 / 10 | 8.7 / 10 |
| Status | Hands-on tested | Hands-on tested |
| Starting price | Free; from $99/mo (Pro) | Free up to 10 sessions/mo; from $59/mo |
| Free tier | Yes | Yes |
| Free trial | — | — |
| HIPAA + BAA | Yes | Yes |
| SOC 2 | Yes | Yes |
| GDPR | Yes | Yes |
| 42 CFR Part 2 | — | — |
| Note formats | SOAP, DAP, BIRP, GIRP, Narrative, Custom | SOAP, DAP, BIRP, GIRP, Narrative, Custom |
| Languages | 6 | 4 |
| Regions | ANZ, UK, EU, US, CA | US, UK, EU, CA, ANZ |
| EHR integrations | 3 | 3 |
| Founded | 2021 | 2022 |
| HQ | Melbourne, Australia | Prague, Czech Republic · New York, USA |
Heidi Health
General medical scribe with a serious therapy template library and an unusually broad compliance posture (HIPAA, GDPR, Australian Privacy Act, ISO 27001). Free tier is generous and the editor handles long, narrative sessions well. Therapy templates are user-customisable and several are community-maintained. Trade-off: it is not therapy-only, so some workflow polish (e.g. recurring-client memory across sessions) lags pure-play therapy tools.
Read the full Heidi Health review →Upheal
Built for therapy from day one rather than retrofitted from a generic medical scribe. SOAP, DAP, BIRP, GIRP and a handful of therapy-specific templates ship out of the box, treatment-plan drafting is genuinely useful, and telehealth capture works inside the same browser session as the call. HIPAA-aligned with a BAA, audio is not retained by default once the note is generated, and the company states it does not train models on customer session data. Pricing is published and starts with a real free tier rather than a 7-day trial. The main trade-off is depth of EHR integration: writing back into SimplePractice / TherapyNotes is mostly copy-paste today.
Read the full Upheal review →Bottom line
Pick Heidi Health if you need therapists and psychiatrists outside the us who need a hipaa + gdpr + australian privacy act-aligned scribe. Pick Upheal if you need private-practice therapists who want progress notes in their preferred format with minimal cleanup. Verify on a live session before committing — both publish trials or free tiers worth using.
FAQ
Which is better, Heidi Health or Upheal?
On our editorial rubric, Upheal scores higher (8.7 vs 8.3). Best fit depends on your country, EHR, and budget — see the side-by-side table above.
Is Heidi Health cheaper than Upheal?
Heidi Health starts at Free; from $99/mo (Pro); Upheal starts at Free up to 10 sessions/mo; from $59/mo.
Are both Heidi Health and Upheal HIPAA-compliant?
Heidi Health's HIPAA stance is "yes"; Upheal's is "yes" as of our last verification.
Which note formats do Heidi Health and Upheal support?
Heidi Health: SOAP, DAP, BIRP, GIRP, Narrative, Custom. Upheal: SOAP, DAP, BIRP, GIRP, Narrative, Custom.
Do Heidi Health or Upheal integrate with SimplePractice or TherapyNotes?
Heidi Health has 3 published EHR integration(s); Upheal has 3. Most therapy scribes today use copy-paste rather than native write-back.