Heidi Health vs Freed
Two of the AI therapy scribes we track, compared on the dimensions that actually determine fit: clinical note quality, compliance, EHR integration and pricing.
Key takeaways
- Heidi Health starts at Free; from $99/mo (Pro); Freed starts at $99/clinician/mo.
- HIPAA: Heidi Health — Yes; Freed — Yes.
- Note formats: Heidi Health — SOAP, DAP, BIRP, GIRP, Narrative, Custom; Freed — SOAP, DAP, BIRP, Narrative, Custom.
- Regions: Heidi Health — ANZ, UK, EU, US, CA; Freed — US, CA.
Side-by-side
| Feature | ||
|---|---|---|
| Editorial score | 8.3 / 10 | 7.9 / 10 |
| Status | Hands-on tested | Hands-on tested |
| Starting price | Free; from $99/mo (Pro) | $99/clinician/mo |
| Free tier | Yes | No |
| Free trial | — | 7 days |
| HIPAA + BAA | Yes | Yes |
| SOC 2 | Yes | Yes |
| GDPR | Yes | Partial |
| 42 CFR Part 2 | — | — |
| Note formats | SOAP, DAP, BIRP, GIRP, Narrative, Custom | SOAP, DAP, BIRP, Narrative, Custom |
| Languages | 6 | 2 |
| Regions | ANZ, UK, EU, US, CA | US, CA |
| EHR integrations | 3 | 2 |
| Founded | 2021 | 2022 |
| HQ | Melbourne, Australia | San Francisco, CA, USA |
Heidi Health
General medical scribe with a serious therapy template library and an unusually broad compliance posture (HIPAA, GDPR, Australian Privacy Act, ISO 27001). Free tier is generous and the editor handles long, narrative sessions well. Therapy templates are user-customisable and several are community-maintained. Trade-off: it is not therapy-only, so some workflow polish (e.g. recurring-client memory across sessions) lags pure-play therapy tools.
Read the full Heidi Health review →Freed
Started as a primary-care scribe and now widely used by therapists. Note generation is fast (<60s typical), the editor is clean, and the BAA is signed on the standard plan. Therapy templates (SOAP, DAP, BIRP, intake) are available but more limited than Mentalyc. No free tier — flat $99/mo per clinician. Best fit for a solo clinician who values speed and simplicity over modality depth.
Read the full Freed review →Bottom line
Pick Heidi Health if you need therapists and psychiatrists outside the us who need a hipaa + gdpr + australian privacy act-aligned scribe. Pick Freed if you need solo therapists who want a fast, low-fuss ambient scribe with a flat monthly price. Verify on a live session before committing — both publish trials or free tiers worth using.
FAQ
Which is better, Heidi Health or Freed?
On our editorial rubric, Heidi Health scores higher (8.3 vs 7.9). Best fit depends on your country, EHR, and budget — see the side-by-side table above.
Is Heidi Health cheaper than Freed?
Heidi Health starts at Free; from $99/mo (Pro); Freed starts at $99/clinician/mo.
Are both Heidi Health and Freed HIPAA-compliant?
Heidi Health's HIPAA stance is "yes"; Freed's is "yes" as of our last verification.
Which note formats do Heidi Health and Freed support?
Heidi Health: SOAP, DAP, BIRP, GIRP, Narrative, Custom. Freed: SOAP, DAP, BIRP, Narrative, Custom.
Do Heidi Health or Freed integrate with SimplePractice or TherapyNotes?
Heidi Health has 3 published EHR integration(s); Freed has 2. Most therapy scribes today use copy-paste rather than native write-back.