Heidi Health review
TestedMulti-specialty AI scribe with strong therapy template support and ANZ/UK reach
Best for therapists and psychiatrists outside the US who need a HIPAA + GDPR + Australian Privacy Act-aligned scribe
Key takeaways
- Heidi Health scores 8.3/10 on our editorial rubric — best for therapists and psychiatrists outside the us who need a hipaa + gdpr + australian privacy act-aligned scribe.
- Pricing starts at Free; from $99/mo (Pro) with a free tier.
- Compliance: HIPAA yes, SOC 2 yes, GDPR yes.
- Note formats: SOAP, DAP, BIRP, GIRP, Narrative, Custom · Languages: 6 · Regions: ANZ, UK, EU, US, CA.
At a glance
Verdict
General medical scribe with a serious therapy template library and an unusually broad compliance posture (HIPAA, GDPR, Australian Privacy Act, ISO 27001). Free tier is generous and the editor handles long, narrative sessions well. Therapy templates are user-customisable and several are community-maintained. Trade-off: it is not therapy-only, so some workflow polish (e.g. recurring-client memory across sessions) lags pure-play therapy tools.[1]
Pros of Heidi Health
- Free tier with unlimited sessions on the entry plan
- HIPAA, GDPR, ISO 27001 and Australian Privacy Act-aligned — strong for ANZ/UK/EU therapists
- Custom and community-shared therapy templates (SOAP, DAP, BIRP, intake, treatment plan)
Cons of Heidi Health
- Not therapy-only — some clinical-pathway features assume primary-care or specialist medical context
- EHR write-back into therapy-specific systems (SimplePractice, TherapyNotes) is copy-paste
Fact table
Last verifiedHow it scored
Who builds Heidi Health
Independent company background — sourced from public filings, vendor pages and press coverage.
Frequently asked about Heidi Health
Is Heidi Health HIPAA-compliant for therapy sessions?
Yes. Heidi Health is HIPAA-aligned and signs a Business Associate Agreement (BAA). Audio handling: Not retained by default; configurable retention.
Does Heidi Health have a free tier or trial?
Yes — Heidi Health offers a free tier (Free; from $99/mo (Pro)).
Which therapy note formats does Heidi Health support?
Heidi Health ships these note formats out of the box: SOAP, DAP, BIRP, GIRP, Narrative, Custom. Treatment-plan generation is supported.
Does Heidi Health integrate with my EHR (SimplePractice, TherapyNotes, Jane, etc.)?
Heidi Health integrates with 3 EHR(s): simplepractice (copy-paste), jane (copy-paste), halaxy (copy-paste).
Where can I use Heidi Health and in what languages?
Heidi Health is offered in: ANZ, UK, EU, US, CA. Supported interface languages: English, Spanish, French, German, Mandarin, Dutch.
Does Heidi Health train its AI models on my session data?
Heidi Health's data-training stance is "opt out default" and audio policy is: Not retained by default; configurable retention.
Who is behind Heidi Health?
Heidi Health Pty Ltd was founded in 2021, headquartered in Melbourne, Australia. Funding: Series A · AU$16.6M (2024, lead: Blackbird Ventures).
Sources & references
Every pricing, compliance and feature claim above is linkable. Numbers in superscript ([1], [2]) jump here.
- [1]Heidi Health pricing· verified 2026-06-15
- [2]Heidi Health security· verified 2026-06-15
Verified clinician reviews
From confirmed-email clinician accounts. Editorial score is separate — see our methodology.