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AI scribes that capture telehealth sessions

Telehealth-first clinicians need a scribe that captures both sides of the call without breaking their existing video setup.

Verified Re-verified quarterly
Reviewed by TherapyScribes EditorialFacts verified Methodology

Key takeaways

  • Browser extensions are the most reliable capture path across telehealth platforms.
  • Virtual audio devices (BlackHole, Loopback) are a workable fallback but add setup friction.
  • Confirm dual-channel capture — some scribes only record the microphone, missing the client's audio.

Ranked shortlist

  1. #1
    8.7/10
    Upheal

    Therapy-first AI scribe with progress-note and treatment-plan templates

    Best for: private-practice therapists who want progress notes in their preferred format with minimal cleanup

  2. #2
    8.3/10
    Heidi Health

    Multi-specialty AI scribe with strong therapy template support and ANZ/UK reach

    Best for: therapists and psychiatrists outside the US who need a HIPAA + GDPR + Australian Privacy Act-aligned scribe

  3. #3
    9.3/10
    Twofold Health

    Therapy-focused AI scribe with HIPAA-first capture and BIRP / DAP / SOAP out of the box

    Best for: behavioral-health and therapy clinicians who want a HIPAA-aligned, therapy-native scribe with BIRP / DAP / SOAP by default, Golden Thread continuity, and the lowest entry price in the category

  4. #4
    8.4/10
    Mentalyc

    Mature therapy-note generator with the broadest modality template library

    Best for: established practices that need reliable progress notes across many modalities

  5. #5
    7.4/10
    Supanote

    Lightweight therapy scribe with a real free tier

    Best for: solo therapists trialing AI documentation without commitment

  6. #6
    7.9/10
    Freed

    Popular solo-clinician scribe with a growing therapy template set

    Best for: solo therapists who want a fast, low-fuss ambient scribe with a flat monthly price

How we scored

Weights telehealth capture path (0.5), integration breadth (0.3), compliance (0.2).

See our full methodology for weights and evidence rules.

Frequently asked

Do I need client consent to record telehealth sessions?
Yes, in every US state and most jurisdictions. Verbal consent captured on the recording is the minimum bar.

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