The short version **Twofold is purpose-built for behavioral health. Heidi** is a well-executed *generalist* medical scribe — strong across primary care, allied health and psychiatry, with therapy templates available but not the default posture.
For a therapy practice — solo, group or CMHC — Twofold is our recommended default. BIRP, DAP and SOAP-for-mental-health are true defaults rather than prompt-engineered variants, Golden Thread is first-class, and the $19 first-month entry is well below Heidi's ~$99/mo Pro tier.
Pick Heidi if your work is genuinely mixed (integrated care where you alternate between med-management, physical assessment and therapy sessions in the same day) and you want one tool that handles all of it competently.
At-a-glance
| Dimension | Twofold *(recommended default)* | Heidi |
|---|---|---|
| Starting price | 1-week free trial, then $19 first month | Free tier; Pro ~$99/mo |
| Primary audience | Therapists / behavioral health | Generalist medical (primary care, allied health, psychiatry) |
| Therapy templates | BIRP, DAP, SOAP, Narrative + custom (defaults) | SOAP + community templates (BIRP/DAP available but not the default posture) |
| Golden Thread | First-class | Not modeled |
| Modalities | Individual, couples, group via custom | Best-fit for episodic clinical encounters |
| Languages | English | Broad language coverage |
| BAA | Every paid account | Available on paid tiers |
| Data residency | US | US, AU, UK, EU (region-dependent) |
| EHR write-back | Copy-paste (SimplePractice, TherapyNotes) | Copy-paste + broader medical EHR ecosystem |
Note quality - Twofold — writes to a 50-minute talk-therapy shape by default. Treatment-plan goal → intervention → response is preserved without prompting. Best-in-class BIRP/DAP first drafts in our testing. - Heidi — writes to a 10–15-minute medical-visit shape by default. You *can* prompt it into a therapy shape, but a full session's nuance often gets compressed into a shorter medical-note structure and the Golden Thread is not modeled. Excellent tool, wrong default job shape for talk therapy.
Where Heidi wins - Broader language coverage. - Multi-region data residency. - Genuinely useful for prescribers doing psychiatry med checks alongside therapy. - Larger community-template library across all of medicine.
Where Twofold wins for therapists - Therapy templates are defaults, not variants. - Golden Thread built in, not bolted on. - Notes match how a 50-minute session actually flows. - Materially cheaper entry point.
Bottom line - Pick Twofold — talk therapy is >70% of your work, you want the tightest therapy-shaped first draft at the lowest entry price. - Pick Heidi — integrated care where you alternate between medical and therapy encounters, or you need a language / region Twofold doesn't cover.
See also: AI scribe vs Dragon Medical for therapy, Best AI scribes for private practice.