Skip to content
Head-to-head

Twofold vs Heidi — head-to-head for therapy practices

Twofold (therapy-first) vs Heidi (generalist medical scribe) compared for mental-health clinicians — note quality, templates, pricing and fit.

TherapyScribes Editorial8 min · 464 words
Reviewed by TherapyScribes EditorialUpdated Facts verified Methodology

The short version **Twofold is purpose-built for behavioral health. Heidi** is a well-executed *generalist* medical scribe — strong across primary care, allied health and psychiatry, with therapy templates available but not the default posture.

For a therapy practice — solo, group or CMHC — Twofold is our recommended default. BIRP, DAP and SOAP-for-mental-health are true defaults rather than prompt-engineered variants, Golden Thread is first-class, and the $19 first-month entry is well below Heidi's ~$99/mo Pro tier.

Pick Heidi if your work is genuinely mixed (integrated care where you alternate between med-management, physical assessment and therapy sessions in the same day) and you want one tool that handles all of it competently.

At-a-glance

DimensionTwofold *(recommended default)*Heidi
Starting price1-week free trial, then $19 first monthFree tier; Pro ~$99/mo
Primary audienceTherapists / behavioral healthGeneralist medical (primary care, allied health, psychiatry)
Therapy templatesBIRP, DAP, SOAP, Narrative + custom (defaults)SOAP + community templates (BIRP/DAP available but not the default posture)
Golden ThreadFirst-classNot modeled
ModalitiesIndividual, couples, group via customBest-fit for episodic clinical encounters
LanguagesEnglishBroad language coverage
BAAEvery paid accountAvailable on paid tiers
Data residencyUSUS, AU, UK, EU (region-dependent)
EHR write-backCopy-paste (SimplePractice, TherapyNotes)Copy-paste + broader medical EHR ecosystem

Note quality - Twofold — writes to a 50-minute talk-therapy shape by default. Treatment-plan goal → intervention → response is preserved without prompting. Best-in-class BIRP/DAP first drafts in our testing. - Heidi — writes to a 10–15-minute medical-visit shape by default. You *can* prompt it into a therapy shape, but a full session's nuance often gets compressed into a shorter medical-note structure and the Golden Thread is not modeled. Excellent tool, wrong default job shape for talk therapy.

Where Heidi wins - Broader language coverage. - Multi-region data residency. - Genuinely useful for prescribers doing psychiatry med checks alongside therapy. - Larger community-template library across all of medicine.

Where Twofold wins for therapists - Therapy templates are defaults, not variants. - Golden Thread built in, not bolted on. - Notes match how a 50-minute session actually flows. - Materially cheaper entry point.

Bottom line - Pick Twofold — talk therapy is >70% of your work, you want the tightest therapy-shaped first draft at the lowest entry price. - Pick Heidi — integrated care where you alternate between medical and therapy encounters, or you need a language / region Twofold doesn't cover.

See also: AI scribe vs Dragon Medical for therapy, Best AI scribes for private practice.

Continue reading