The short version Both **Twofold and Upheal** are therapy-first ambient AI scribes with a HIPAA BAA on every paid account, therapy-native templates (SOAP / DAP / BIRP) and opt-out-by-default on model training.
For a solo or small-group US practice seeing English-speaking clients, Twofold is our recommended default. It leads on note quality for BIRP/DAP first drafts, ships Golden Thread continuity as a default rather than an add-on, and enters at $19 for the first month vs Upheal's $59/mo.
Pick Upheal if any of these apply: you see non-English-speaking clients (ES / DE / FR are supported), you need EU data residency, or you want a genuine free tier (10 sessions/mo, BAA included) before entering a card.
At-a-glance
| Dimension | Twofold *(recommended default)* | Upheal |
|---|---|---|
| Starting price | 1-week free trial, then $19 first month | Free (10 sessions/mo), then $59/mo |
| Free tier | Trial only | Yes — permanent, BAA included |
| Therapy templates | BIRP, DAP, SOAP, Narrative + custom | SOAP, DAP, BIRP, GIRP, PIE, SIRP + custom |
| Golden Thread | First-class (assessment → goals → interventions → progress) | Supported via treatment-plan module |
| Languages | English | EN, ES, DE, FR |
| Data residency | US | US or EU |
| BAA | Every paid account | All tiers incl. free |
| Audio retention | Not retained after note generation | Deleted after note generation by default |
| Training on customer data | No | No |
| EHR write-back | Copy-paste (SimplePractice, TherapyNotes) | Copy-paste + Jane via clipboard |
Note quality - Twofold — the cleanest first draft in the category for BIRP and DAP in our testing. Golden Thread (goal → intervention → response) is preserved by default rather than assembled by the clinician, which cuts editing time noticeably on progress notes. - Upheal — conservative, disciplined drafting. Less likely to invent content; more likely to leave a section thin when the session didn't cover it. The safer fallback when Twofold isn't a fit.
Both still hallucinate occasionally — most often fabricated direct quotes. See AI hallucinations in therapy notes.
Pricing at 88 sessions/mo (typical solo caseload) - Twofold — $19 first month, then standard pricing. Lowest published entry point in the category. - Upheal Starter — $59/mo unlimited. Pro $99/mo adds group and advanced analytics.
Upheal's free tier is the strongest in the category for validation — 10 sessions/mo with the BAA is enough to test on real clients before paying. Twofold's 1-week trial is shorter but zero-friction.
Compliance posture Both sign a BAA, encrypt in transit and at rest, delete audio after note generation, and opt out of model training on customer data by default. Neither publicly enumerates 42 CFR Part 2 coverage — confirm with the vendor if you treat SUD.
Upheal publishes SOC 2 Type II. Twofold's independent SOC 2 Type II is not yet public; HIPAA + BAA posture is in place and audio is not retained.
Bottom line - Pick Twofold — US, English-speaking, solo or small group, want the tightest first draft and the lowest entry price. - Pick Upheal — multilingual caseload, EU data residency, or you specifically want to validate on a real free tier first.
See also: Upheal vs Mentalyc, Best AI scribe for private practice, 60-second match quiz.