Mentalyc vs Heidi Health
Two of the AI therapy scribes we track, compared on the dimensions that actually determine fit: clinical note quality, compliance, EHR integration and pricing.
Key takeaways
- Mentalyc starts at From $39.99/mo (intro tier); Heidi Health starts at Free; from $99/mo (Pro).
- HIPAA: Mentalyc — Yes; Heidi Health — Yes.
- Note formats: Mentalyc — SOAP, DAP, BIRP, GIRP, Narrative, Custom; Heidi Health — SOAP, DAP, BIRP, GIRP, Narrative, Custom.
- Regions: Mentalyc — US, CA; Heidi Health — ANZ, UK, EU, US, CA.
Side-by-side
| Feature | ||
|---|---|---|
| Editorial score | 8.4 / 10 | 8.3 / 10 |
| Status | Hands-on tested | Hands-on tested |
| Starting price | From $39.99/mo (intro tier) | Free; from $99/mo (Pro) |
| Free tier | No | Yes |
| Free trial | 14 days | — |
| HIPAA + BAA | Yes | Yes |
| SOC 2 | Yes | Yes |
| GDPR | Partial | Yes |
| 42 CFR Part 2 | — | — |
| Note formats | SOAP, DAP, BIRP, GIRP, Narrative, Custom | SOAP, DAP, BIRP, GIRP, Narrative, Custom |
| Languages | 1 | 6 |
| Regions | US, CA | ANZ, UK, EU, US, CA |
| EHR integrations | 2 | 3 |
| Founded | 2021 | 2021 |
| HQ | New York, NY, USA | Melbourne, Australia |
Mentalyc
One of the longest-running therapy-specific scribes. Template library is the broadest we tested — couples, family, group, EMDR, CBT, DBT and standard SOAP/DAP/BIRP variants are all available without manual prompting. Note quality on talk-therapy sessions is consistent. HIPAA-aligned with BAA; audio handling and retention are documented. Telehealth capture works via browser extension and dictation. Pricing is published and there is a free trial; the lowest tier is more expensive than the Upheal entry point. EHR integration is still mostly export-based.
Read the full Mentalyc review →Heidi Health
General medical scribe with a serious therapy template library and an unusually broad compliance posture (HIPAA, GDPR, Australian Privacy Act, ISO 27001). Free tier is generous and the editor handles long, narrative sessions well. Therapy templates are user-customisable and several are community-maintained. Trade-off: it is not therapy-only, so some workflow polish (e.g. recurring-client memory across sessions) lags pure-play therapy tools.
Read the full Heidi Health review →Bottom line
Pick Mentalyc if you need established practices that need reliable progress notes across many modalities. Pick Heidi Health if you need therapists and psychiatrists outside the us who need a hipaa + gdpr + australian privacy act-aligned scribe. Verify on a live session before committing — both publish trials or free tiers worth using.
FAQ
Which is better, Mentalyc or Heidi Health?
On our editorial rubric, Mentalyc scores higher (8.4 vs 8.3). Best fit depends on your country, EHR, and budget — see the side-by-side table above.
Is Mentalyc cheaper than Heidi Health?
Mentalyc starts at From $39.99/mo (intro tier); Heidi Health starts at Free; from $99/mo (Pro).
Are both Mentalyc and Heidi Health HIPAA-compliant?
Mentalyc's HIPAA stance is "yes"; Heidi Health's is "yes" as of our last verification.
Which note formats do Mentalyc and Heidi Health support?
Mentalyc: SOAP, DAP, BIRP, GIRP, Narrative, Custom. Heidi Health: SOAP, DAP, BIRP, GIRP, Narrative, Custom.
Do Mentalyc or Heidi Health integrate with SimplePractice or TherapyNotes?
Mentalyc has 2 published EHR integration(s); Heidi Health has 3. Most therapy scribes today use copy-paste rather than native write-back.