Can I use ChatGPT for therapy notes?
Verified Re-verified quarterly
OpenAI's consumer ChatGPT product does not sign BAAs with individual users. Enterprise ChatGPT and the OpenAI API can be used under a BAA at organizational scale, but that requires a compliance stack most solo clinicians don't have.
Use a purpose-built therapy scribe (Twofold, Upheal, Mentalyc, Heidi Health) instead — they sign BAAs, encrypt PHI, default to no training on your data, and produce clinically-appropriate note structures out of the box.
The temptation to paste transcripts into ChatGPT is real, but the compliance risk (and, in most jurisdictions, legal exposure) is not worth it.