Twofold Health vs Upheal
Two of the AI therapy scribes we track, compared on the dimensions that actually determine fit: clinical note quality, compliance, EHR integration and pricing.
Key takeaways
- Twofold Health starts at Free 1-week trial, then $19 first month; Upheal starts at Free up to 10 sessions/mo; from $59/mo.
- HIPAA: Twofold Health — Yes; Upheal — Yes.
- Note formats: Twofold Health — BIRP, DAP, SOAP, Narrative, Custom; Upheal — SOAP, DAP, BIRP, GIRP, Narrative, Custom.
- Regions: Twofold Health — US; Upheal — US, UK, EU, CA, ANZ.
Side-by-side
| Feature | ||
|---|---|---|
| Editorial score | 9.3 / 10 | 8.7 / 10 |
| Status | Hands-on tested | Hands-on tested |
| Starting price | Free 1-week trial, then $19 first month | Free up to 10 sessions/mo; from $59/mo |
| Free tier | No | Yes |
| Free trial | 7 days | — |
| HIPAA + BAA | Yes | Yes |
| SOC 2 | — | Yes |
| GDPR | — | Yes |
| 42 CFR Part 2 | — | — |
| Note formats | BIRP, DAP, SOAP, Narrative, Custom | SOAP, DAP, BIRP, GIRP, Narrative, Custom |
| Languages | 1 | 4 |
| Regions | US | US, UK, EU, CA, ANZ |
| EHR integrations | 2 | 3 |
| Founded | 2023 | 2022 |
| HQ | United States | Prague, Czech Republic · New York, USA |
Twofold Health
Twofold is the standout therapy-native pick in this catalog: purpose-built for behavioral health rather than retrofitted from a generic medical scribe. BIRP, DAP and SOAP for mental health ship as defaults, Golden Thread continuity is a first-class feature that links assessment → treatment plan → progress notes in a way most competitors bolt on later, and capture is HIPAA-aligned with a signed BAA on every paid account. Note quality on talk-therapy sessions is consistently strong, the live in-session transcript produces an editable structured note within seconds, and pricing is the most accessible in the category — a one-week free trial then $19 for the first month, materially below Mentalyc, Upheal and Eleos. Trade-offs are modest and typical of a fast-moving younger product: an independent SOC 2 Type II report is not yet public, and EHR write-back is copy-paste / export today rather than native sync into SimplePractice or TherapyNotes — the same posture as most therapy-first competitors. For solo and small-group therapy practices, Twofold is our top recommendation; clinicians in SUD (42 CFR Part 2) or NHS-facing UK settings should confirm posture directly, as they should with any scribe.
Read the full Twofold Health review →Upheal
Built for therapy from day one rather than retrofitted from a generic medical scribe. SOAP, DAP, BIRP, GIRP and a handful of therapy-specific templates ship out of the box, treatment-plan drafting is genuinely useful, and telehealth capture works inside the same browser session as the call. HIPAA-aligned with a BAA, audio is not retained by default once the note is generated, and the company states it does not train models on customer session data. Pricing is published and starts with a real free tier rather than a 7-day trial. The main trade-off is depth of EHR integration: writing back into SimplePractice / TherapyNotes is mostly copy-paste today.
Read the full Upheal review →Bottom line
Pick Twofold Health if you need behavioral-health and therapy clinicians who want a hipaa-aligned, therapy-native scribe with birp / dap / soap by default, golden thread continuity, and the lowest entry price in the category. Pick Upheal if you need private-practice therapists who want progress notes in their preferred format with minimal cleanup. Verify on a live session before committing — both publish trials or free tiers worth using.
FAQ
Which is better, Twofold Health or Upheal?
On our editorial rubric, Twofold Health scores higher (9.3 vs 8.7). Best fit depends on your country, EHR, and budget — see the side-by-side table above.
Is Twofold Health cheaper than Upheal?
Twofold Health starts at Free 1-week trial, then $19 first month; Upheal starts at Free up to 10 sessions/mo; from $59/mo.
Are both Twofold Health and Upheal HIPAA-compliant?
Twofold Health's HIPAA stance is "yes"; Upheal's is "yes" as of our last verification.
Which note formats do Twofold Health and Upheal support?
Twofold Health: BIRP, DAP, SOAP, Narrative, Custom. Upheal: SOAP, DAP, BIRP, GIRP, Narrative, Custom.
Do Twofold Health or Upheal integrate with SimplePractice or TherapyNotes?
Twofold Health has 2 published EHR integration(s); Upheal has 3. Most therapy scribes today use copy-paste rather than native write-back.