Eleos Health vs Upheal
Two of the AI therapy scribes we track, compared on the dimensions that actually determine fit: clinical note quality, compliance, EHR integration and pricing.
Key takeaways
- Eleos Health starts at Sales-led; no public pricing; Upheal starts at Free up to 10 sessions/mo; from $59/mo.
- HIPAA: Eleos Health — Yes; Upheal — Yes.
- Note formats: Eleos Health — SOAP, DAP, BIRP, GIRP, Narrative, Custom; Upheal — SOAP, DAP, BIRP, GIRP, Narrative, Custom.
- Regions: Eleos Health — US; Upheal — US, UK, EU, CA, ANZ.
Side-by-side
| Feature | ||
|---|---|---|
| Editorial score | 7.9 / 10 | 8.7 / 10 |
| Status | Provisional | Hands-on tested |
| Starting price | Sales-led; no public pricing | Free up to 10 sessions/mo; from $59/mo |
| Free tier | No | Yes |
| Free trial | — | — |
| HIPAA + BAA | Yes | Yes |
| SOC 2 | Yes | Yes |
| GDPR | — | Yes |
| 42 CFR Part 2 | Yes | — |
| Note formats | SOAP, DAP, BIRP, GIRP, Narrative, Custom | SOAP, DAP, BIRP, GIRP, Narrative, Custom |
| Languages | 2 | 4 |
| Regions | US | US, UK, EU, CA, ANZ |
| EHR integrations | 3 | 3 |
| Founded | 2019 | 2022 |
| HQ | Boston, MA, USA · Tel Aviv, Israel | Prague, Czech Republic · New York, USA |
Eleos Health
Enterprise-grade behavioral-health platform — not aimed at solo practitioners. Strong on multi-modal session analytics (fidelity to evidence-based modalities, suicide-risk surfacing), EHR integrations into Netsmart, Qualifacts and Valant, and SOC 2 + HIPAA + 42 CFR Part 2 stance suitable for SUD programs. Pricing is enterprise-quoted, with no self-serve tier. Provisional until we complete a hands-on deployment in a clinic setting.
Read the full Eleos Health review →Upheal
Built for therapy from day one rather than retrofitted from a generic medical scribe. SOAP, DAP, BIRP, GIRP and a handful of therapy-specific templates ship out of the box, treatment-plan drafting is genuinely useful, and telehealth capture works inside the same browser session as the call. HIPAA-aligned with a BAA, audio is not retained by default once the note is generated, and the company states it does not train models on customer session data. Pricing is published and starts with a real free tier rather than a 7-day trial. The main trade-off is depth of EHR integration: writing back into SimplePractice / TherapyNotes is mostly copy-paste today.
Read the full Upheal review →Bottom line
Pick Eleos Health if you need behavioral-health organizations, ccbhcs and community mental-health centers. Pick Upheal if you need private-practice therapists who want progress notes in their preferred format with minimal cleanup. Verify on a live session before committing — both publish trials or free tiers worth using.
FAQ
Which is better, Eleos Health or Upheal?
On our editorial rubric, Upheal scores higher (8.7 vs 7.9). Best fit depends on your country, EHR, and budget — see the side-by-side table above.
Is Eleos Health cheaper than Upheal?
Eleos Health starts at Sales-led; no public pricing; Upheal starts at Free up to 10 sessions/mo; from $59/mo.
Are both Eleos Health and Upheal HIPAA-compliant?
Eleos Health's HIPAA stance is "yes"; Upheal's is "yes" as of our last verification.
Which note formats do Eleos Health and Upheal support?
Eleos Health: SOAP, DAP, BIRP, GIRP, Narrative, Custom. Upheal: SOAP, DAP, BIRP, GIRP, Narrative, Custom.
Do Eleos Health or Upheal integrate with SimplePractice or TherapyNotes?
Eleos Health has 3 published EHR integration(s); Upheal has 3. Most therapy scribes today use copy-paste rather than native write-back.